SwitchBot Smart Plug Mini 15A, Energy Monitor, Smart Home WiFi(2.4GHz) & Bluetooth Outlet Compatible with Alexa & Google Home, APP Remote Control & Timer Function, No Hub Required(4 Pack)

Disappointing reliability
Bought a 4 pack in March of 2023 (so just out of warranty). Only used 2 so far – will likely just trash the other 2. The relay on one started clicking continuously regardless of whether it was set to on or off last month. Woke both me and my wife up at 3 in the morning and took us 30 minutes to figure out where the clicking noise was coming from. Tried unplugging to reset, etc., and no-go.Second one is now continuously dropping from the network. I can see from the router’s log that it was constantly doing DHCP requests and the app was saying it was off line. Have switched both plugs to another brand beginning with “T” under the line name beginning with “K” and am having no problem.Note that I have 25 years of network experience and can tell when the network issue is originated from the router or the client.I REALLY wanted to Switchbot because they actually have unique products and ideas, but at least the plugs are a fail.UDPDATE 5/28/24. The third plug just went DOA. Can’t turn on/reboot/reset. No power/no LED. So 3 out of 4 in pretty rapid succession. If it was one out of four, I would have attributed the issue to typical occasional manufacturing defect, but 3 out of 4 is a SERIOUS quality issue. The ONLY likely reason for #4 still surviving is the simple reason that I still haven’t used it for anything yet – now I never will, it went straight into the trash.

I really wanted to like these
I really wanted to like these smart plugs. I bought them during a Prime sale and actually didn’t get a chance to use them for several months. Installation was pretty straightforward, I did not have any issues. I thought the mobile app was well designed and simple to navigate, much better than some of their competitors in the space. Setting up a schedule on the plugs was also easy and I never experienced an issue with it turning on or off as expected…while they were still functioning. My issue with these devices is the lack of longevity. I bought a 4 pack, and 3 of them completely died within a couple of months of using them. I had one controlling a fan, another controlling a lamp, and one controlling a humidifier. All of these were located in different rooms and drew well below the 15A rating. Ironically, I had a 4th which was plugged in to a window air conditioner — although I did not use this one often, its the only one of the 4 that is still working after 6 months. When the first one died, I was not too concerned, maybe it was a dud. When the 2nd one died a month later, I was a little upset. I contacted the manufacturer here on Amazon, and while the representative was very nice, they were not very helpful. They made no effort to replace the devices and instead suggested I submit a ticket through the mobile app so someone can attempt to troubleshoot the device. Well, had already thrown the first device away and I can confirm the 2nd device is completely dead – no power, no lights, nothing. As much as I would have liked to troubleshoot the device to the extent possible, I was not going to spend time going back and forth with another rep with the mobile app (much more difficult than speaking with someone or even emailing from a computer.) A few weeks later, device #3 broke. I have several other plugs from other companies that have outlasted the ones from Switchbot. The experience with those devices is not as great, but at least they function. Perhaps I got a bad batch, I have no idea. I hope they get the longevity issue figured out and perhaps I would check out another device from them if they had a future promotion.Update – April ’24: Less than 1 year from purchase and 9 months of actual usage, the 4th and final device from my order has failed. This one was powering a small lamp with a 35w bulb. The device kept resetting on its own. I can hear clicking noises and a bad smell. Video attached. I simply cannot recommend these devices to anyone.

I have a ton of switchbot products (hub2, lock pro + keypad touch, cameras, hygrometers, and more) and I really like the switchbot ecosystem overall. All that is to say that I am a big fan of it.That said: I was extremely disappointed with this product. When it was working, it was great. I loved that you could see power usage in the app and use it for automations. I mostly just wanted it for it’s basic functions: switching it on or off based on whatever conditions I gave it. It just simply stopped working after a few months (if even that). It would always be offline and go into a reset cycle that sometimes a hard reset wouldn’t even fix. I did get one to work again by removing it from the app and performing a hard reset, but it was not working again after a week.I’d like to say I just got a smart plug that was defective. However this was a 4 pack and it happened to 3 of them before I gave up. I think this product has lots of potential but obviously it doesn’t matter what features it has if it simply doesn’t work. Not recommended.

It was working really well the first week, then it started to slow down until it just completely stopped working. I could not even open it manually. Complete garbage, do not buy.